Privacy Policy

Effective Date: 12/24/2024

UnderPressure Hyperbarics ("we," "our," or "us") respects your privacy and is committed to protecting your personal and medical information. This Privacy Policy outlines how we collect, use, disclose, and protect your information. It also explains your rights under California state law, including the California Consumer Privacy Act (CCPA) and California Confidentiality of Medical Information Act (CMIA).

1. Information We Collect

We may collect the following categories of information:

Personal Information:

  • Name, address, phone number, and email address.
  • Date of birth, gender, and emergency contact information.

Medical Information:

  • Health history, diagnoses, treatment plans, and prescriptions.
  • Insurance details and payment information.

Internet Activity Information:

  • Browsing history and interactions with our website.

Other Information:

  • Information you voluntarily provide through forms, surveys, or inquiries.

2. How We Use Your Information

We use your information for the following purposes:

  • To schedule appointments and provide treatment.
  • To bill and process payments through insurance providers.
  • To comply with legal obligations under HIPAA, CMIA, and other regulations.
  • To improve our services and operations.
  • To respond to your inquiries and provide customer support.

3. How We Share Your Information

We may share your information as follows:

  • With Healthcare Providers: To coordinate your care.
  • With Insurance Providers: For billing and claims processing.
  • With Service Providers: Who assist in administrative and technical support.
  • As Required by Law: In response to subpoenas, court orders, or regulatory requirements.
  • With Your Consent: For disclosures not otherwise covered by this policy.

We do not sell your personal or medical information.

4. Your Rights Under California Law

California Consumer Privacy Act (CCPA):

  • Right to Know: You have the right to request information about the personal data we collect, use, and share.
  • Right to Delete: You can request that we delete your personal information, subject to legal and medical record-keeping requirements.
  • Right to Opt-Out: We do not sell personal information, but you may opt-out of data-sharing practices where permitted.
  • Non-Discrimination: Exercising your privacy rights will not affect the quality of care you receive.

California Confidentiality of Medical Information Act (CMIA):

Your medical information is treated with strict confidentiality. We comply with CMIA to safeguard medical data, and disclosures are limited to authorized personnel or circumstances required by law.

5. Data Security

We implement appropriate security measures to protect your personal and medical information from unauthorized access, disclosure, or alteration. However, no data transmission over the internet can be guaranteed as 100% secure.

6. Retention of Records

We retain your medical records for the duration required by California Health & Safety Code Section 123145, which mandates retaining records for at least seven years following the last patient interaction.

7. Minors

We do not knowingly collect information from individuals under 18 years of age without parental or guardian consent. Parents may review or request deletion of a minor’s data.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.

9. Contact Us

If you have any questions or concerns regarding this Privacy Policy, or wish to exercise your rights under CCPA or CMIA, please contact us:

UnderPressure Hyperbarics
250 N Robertson Blvd Suite 106
Beverly Hills, CA 90211
Phone: +1 (310) 919-4179
Email: info@underpressure.com